Finance & Accounting · Razorpay + Claude
Razorpay MCP with Claude: Faster Payments, Refunds and Settlement Checks
The short answer
Claude works with Razorpay through the Model Context Protocol, an open standard that lets Claude securely use software with permissions you control. Once connected, Claude can read payment records and, with approval, create payment links, manage refunds and review settlements, all through natural-language requests from your team.
What is Razorpay?
Razorpay is a payment gateway and financial services platform built for businesses in India. Companies use it to accept online payments, manage refunds, send invoices and run payouts to vendors, partners or staff. Finance teams, operations managers, e-commerce businesses, SaaS companies and marketplaces commonly rely on it to keep money moving and records accurate.
How Claude connects to Razorpay through MCP
The Model Context Protocol, or MCP, is an open standard that acts as a secure adapter between Claude and other software. It lets Claude use a tool in a controlled way, reading information and taking actions only within the permissions you set. Razorpay supports this through its MCP server or a direct API connection, depending on what suits your setup.
Once connected, Claude can look up payments, check the status of transactions, find refunds and review settlement details. Your team can ask questions such as which orders were paid yesterday or which settlements are still pending, and receive clear answers. For actions such as creating a payment link or issuing a refund, Claude can prepare the request for you.
Permissions and approvals keep people in charge. We connect Claude using API key or OAuth sign-in, with least-privilege access so it only sees what it needs. Consequential actions such as refunds and payouts can require a named person to approve before anything happens, and every action is written to an audit log.
What you can automate
Creating payment links on request
A sales or support executive can ask Claude to generate a payment link for a specific amount and customer. Claude prepares the link through Razorpay, records the purpose and sends the details back for review. This removes manual steps and reduces delays when customers want to pay quickly over phone or chat.
Tracking payment status
Finance and customer service teams often need to know whether a customer has paid. Claude can check payment records in Razorpay and summarise the status in plain language, such as captured, failed or pending. This saves time searching dashboards and helps staff answer customer queries accurately.
Managing refund requests
When a customer asks for money back, Claude can locate the original payment, confirm eligibility against your refund policy and prepare the refund. A supervisor approves the action before it is processed. This keeps refund handling consistent and gives a clear trail of who approved what.
Reviewing settlements
Finance controllers can ask Claude which settlements have been paid out, which are awaiting credit, and how amounts reconcile against orders. Claude gathers the figures and highlights differences for review. Teams close their books faster and spend less time on manual matching.
Preparing invoice and payout summaries
Operations managers can request a summary of invoices sent and payouts made over a set period, grouped by vendor, region or product. Claude compiles the figures from Razorpay and formats them for management reports. The output is ready for review before it is shared more widely.
An end-to-end workflow: Order-to-cash reconciliation for an online retailer
TriggerEvery weekday morning, or when the finance lead asks for a status update.
Claude pulls the previous day's captured payments and refunds from Razorpay.
Claude matches each payment against open orders in the company's ERP system.
Claude flags unmatched payments, failed captures and refunds without a linked order.
Claude checks the expected settlement amounts against the settlements received.
Claude posts a summary to the finance team channel in Microsoft Teams, with items needing review listed first.
A finance team member approves any corrections before entries are updated in the ERP.
OutcomeFinance staff start the day with a clear, reconciled list of exceptions instead of manually comparing reports. Typical teams report less time spent on routine matching and faster identification of errors, though results vary by business and data quality.
How we set it up
Free automation audit
We review how payments, refunds and settlements currently flow through your business and identify the workflows worth automating. You receive a clear recommendation at no cost.
Secure connection
We connect Claude to Razorpay using API key or OAuth sign-in, whichever suits your security policy. Access is limited to the permissions each workflow needs.
Workflow design
We design the end-to-end process across Razorpay and your other systems, such as Microsoft 365, your CRM or ERP. Approval points are set for refunds, payouts and any other consequential action.
Testing with real cases
We test the workflow against past payments, refunds and settlements to confirm accuracy before anything goes live. Issues are fixed and re-tested.
Launch, monitoring and training
We launch with monitoring and audit logs in place, then train your finance, support and operations teams to use Claude confidently and safely.
Who benefits
- Finance controller
- Faster reconciliation of payments and settlements, with exceptions surfaced for review.
- Customer support lead
- Quicker answers on payment status and refund progress, without switching between dashboards.
- E-commerce or operations manager
- Simpler creation of payment links and clearer summaries of invoices and payouts.
- IT or compliance head
- Controlled, least-privilege access with approvals and a full audit trail.
Security and control
- Least-privilege access so Claude only reaches the Razorpay data each workflow requires.
- Human approval for refunds, payouts and other consequential actions.
- Full audit logs of every request and action taken through Claude.
- Testing against real past cases before launch, followed by ongoing monitoring.
- Clear documentation of permissions and sign-in methods, reviewed with your security team.
For teams in the US, UK, India and the Middle East
Organisations in the United States and the United Kingdom can host Claude in their chosen region to align with local data protection requirements. In India, workflows can be designed around the Digital Personal Data Protection Act, 2023, with data handled in India where required. Businesses in the UAE and Saudi Arabia can meet local data protection laws through regional hosting choices. We select the hosting region for each deployment to meet your legal and contractual requirements.
Learn more about Claude and MCP
Anthropic's AI model and assistant.
Secure links between Claude and business tools.
How engineers build and change software with Claude.
Hosted agents that run multi-step work.
The open standard Claude uses to connect to tools.
Frequently asked questions
What does the Razorpay MCP server do?
The Razorpay MCP server provides a secure bridge between Claude and your Razorpay account. It allows Claude to use Razorpay within the permissions you set, such as reading payment records or preparing payment links. Where a direct API connection suits your setup better, we can use that instead. Either way, Claude only works with the data and actions you allow.
Is connecting Claude to Razorpay secure?
Security depends on how the connection is designed. We use API key or OAuth sign-in, apply least-privilege access and require approval for consequential actions like refunds. Every request is logged for audit. We also review the setup with your security team before launch, so your controls match your internal policies.
What can Claude do with Razorpay once connected?
Typically, Claude can look up payments, check refund and settlement status, summarise transaction data and prepare payment links. For actions that move money, Claude prepares the request and a person approves it. The exact scope depends on the permissions you grant and the workflows we design together.
How long does setup take?
Setup time depends on the complexity of your workflows and how many systems are involved. A single, focused workflow can often be connected and tested within a few weeks, while broader multi-system projects take longer. Your free automation audit gives a realistic timeline before any work begins.
Which plan or permissions are needed?
Generally, you need a Razorpay account with API access and the sign-in method we use, either an API key or OAuth sign-in. The permissions granted should match the workflows you plan. During the audit we confirm what your current account supports and recommend the least-privilege set of permissions for your use case.