Scheduling & Booking · Humanitix + Claude
Humanitix MCP with Claude: Automate Event Setup, Attendees and Communications
The short answer
Claude works with Humanitix through the Model Context Protocol (MCP), a secure standard that lets Claude read and act inside the tool with permissions you control. Once connected, Claude can help create events, manage attendees, update ticket details and draft event communications, all from natural language instructions your team gives.
What is Humanitix?
Humanitix is a not-for-profit ticketing platform. It donates 100% of its profits to charity, so every ticket sold for an event supports a good cause. Event organisers, community groups, schools, arts companies and charities use it to sell tickets, manage guest lists and run events of many sizes. Because it is built for social impact, organisers often choose it to show their own supporters that their ticket purchases make a difference.
How Claude connects to Humanitix through MCP
The Model Context Protocol, or MCP, is an open standard that acts like a universal adapter between Claude and other software. It lets Claude use a tool securely, reading information and taking actions, without giving it open access to everything. Humanitix supports connection through its MCP server or its direct API, using an API key for sign-in.
Once connected, Claude can typically read event details, look up attendee information, review ticketing settings and help draft or make changes such as creating an event or updating a ticket type. Your team can ask for these things in ordinary sentences, and Claude carries out the steps in Humanitix on their behalf.
Permissions and approvals keep people in charge. We set up the API key with the narrowest access the workflow needs, so Claude can only do what you have allowed. Consequential actions, such as publishing an event or messaging a full attendee list, can be set to require a person's approval before they happen, and every action is recorded in an audit log.
What you can automate
Event setup from a brief
An events coordinator writes a short description of a community talk, including date, venue and ticket tiers. Claude drafts the event in Humanitix with those details, and the coordinator reviews the draft before anything goes live. This saves the repetitive form-filling that often takes an hour per event and reduces typing errors in dates and prices.
Attendee lookup and support
When a guest emails asking whether their booking went through, a support agent can ask Claude to find the attendee record and summarise their ticket status. The agent then replies with accurate information in seconds rather than searching through exports. Access is limited to read-only lookups for this role.
Ticketing updates
A festival team needs to add an early-bird ticket tier or move a sale close date after a venue change. They describe the change in plain language, and Claude prepares the update in Humanitix for approval. This keeps pricing changes consistent across the event and gives a clear record of who changed what.
Event communication drafts
Before a workshop, the organiser wants reminders sent to registered attendees with parking details and a schedule. Claude drafts the message from the event information in Humanitix, tailors it to the audience segment, and sends it to a reviewer. Sending happens only after sign-off, so guests receive accurate, approved information.
Post-event reporting
After a charity gala, the fundraising lead asks for a summary of attendee numbers by ticket type and the total raised for the cause. Claude pulls the figures and presents them as a short report the team can share with trustees or sponsors. Reports are faster to produce and easier to check against source data.
An end-to-end workflow: Charity concert from brief to reminders
TriggerA programme manager submits a brief for a charity concert, including date, venue, ticket tiers and a donor-thank-you message.
Claude drafts the event in Humanitix with the listed details and ticket tiers.
The programme manager reviews the draft and approves publication.
Claude sets up the reminder messages to attendees and drafts the text for each stage.
The communications lead approves the wording before any message is sent.
After the event, Claude pulls attendee and sales figures and places them in a summary for the finance team in Microsoft 365.
OutcomeThe concert goes live faster with fewer data-entry errors, attendees receive timely, approved reminders, and finance receives a clear post-event summary without manual compilation.
How we set it up
Free automation audit
We review how your team creates events, handles attendee questions and communicates with guests, and identify the workflows worth automating with Humanitix.
Secure connection
We connect Claude to Humanitix through its MCP server or direct API, signing in with an API key. The key is stored securely and scoped to the minimum access your workflows need.
Workflow design
We design the end-to-end process across Humanitix and your other systems, such as Microsoft 365, your CRM or your ticketing and support tools, and agree which actions need human approval.
Testing with real cases
We test the workflow against past events and real requests from your team, checking accuracy and refining instructions until the results meet your standard.
Launch, monitoring and training
We launch with audit logs and monitoring in place, then train your staff to use Claude with Humanitix confidently and to review its work.
Who benefits
- Event organisers
- Spend less time on repetitive setup and more time on programme and guest experience.
- Charity and fundraising leads
- Get clear, quick reports on attendance and funds raised for trustees and sponsors.
- Customer support teams
- Answer attendee questions accurately and quickly using read-only lookups.
- IT and operations heads
- Control access with a scoped API key, approval steps and audit trails.
Security and control
- Use an API key with the least access needed for each workflow, reviewed regularly.
- Require human approval before publishing events, changing prices or messaging attendees.
- Keep an audit log of every action Claude takes in Humanitix.
- Test against real past cases and monitor outputs after launch.
- Restrict personal attendee data to the roles that genuinely need it.
For teams in the US, UK, India and the Middle East
Organisations in the United States and the United Kingdom can run Claude workflows that meet their own data protection rules, including state privacy laws and UK GDPR. In India, workflows are designed around the Digital Personal Data Protection Act, 2023. Organisations in the UAE and Saudi Arabia are supported under their local data protection laws. Claude can be hosted in India, the United States, the United Kingdom or the European Union, and we select the hosting region to match your requirements.
Learn more about Claude and MCP
Anthropic's AI model and assistant.
Secure links between Claude and business tools.
How engineers build and change software with Claude.
Hosted agents that run multi-step work.
The open standard Claude uses to connect to tools.
Frequently asked questions
What does the Humanitix MCP server do?
The Humanitix MCP server provides a secure way for AI agents and chatbots to work with Humanitix. Through it, Claude can typically create events, look up attendees, review or update ticketing and help with event communications, using natural language instructions. It acts as a controlled connection, so only the actions you permit are available.
Is connecting Claude to Humanitix secure?
Security depends on how the connection is set up. We use an API key scoped to the minimum access each workflow needs, store it securely, and require human approval for consequential actions such as publishing events or messaging attendees. Every action is logged so your team can review what happened and when.
What can Claude do with Humanitix once connected?
Typically, Claude can help create and update events, manage attendee information, adjust ticket types and draft or schedule event communications. The exact capabilities depend on the access your API key grants and the workflow we design together with your team.
How long does setup take?
Timing depends on how many workflows you want to automate and how complex your other systems are. A focused set of workflows is often connected and tested within a few weeks, after the free automation audit identifies priorities. We agree on a timeline once we understand your requirements.
Which plan or permissions do I need?
Generally, you need a Humanitix account with access to generate an API key, and the permissions on that account determine what Claude can do. Your Humanitix settings and any terms on your account should be checked before setup. During the audit we confirm what your account supports and recommend the narrowest permissions for your workflows.